1. Parties and scope
This Agreement is between the business you represent (the "Client") and Lazward Inc. (Delaware, USA), acting through Lazward Studios. You confirm you have authority to bind the Client. It governs use of the client portal and the billing relationship for vertical products the Client subscribes to.
2. Plans, pricing, and the ladder
Each vertical has a published plan ladder. Prices shown in the portal are list prices in USD (some products are also offered regionally in IQD through in-product channels). While online billing is dormant, all purchases, upgrades, and downgrades are concluded through direct agreement with the studio ("Contact sales") and then provisioned by us; the portal reflects the agreed state.
Plan changes agreed with sales take effect when provisioned and are prorated or scheduled as agreed in writing.
3. Provisioning and entitlements
We provision the Client's tenant in the relevant vertical and keep the vertical's entitlement state synchronized with the billing state through the signed sync channel. The Client's use of the vertical product itself is governed by that product's own terms; this Agreement governs the billing and entitlement layer.
4. Verification
We may verify the Client's business identity (including via Dun & Bradstreet) before provisioning or increasing limits. We may decline or unwind provisioning where verification fails or sanctions/export rules require it.
5. Invoices and payment (dormant-billing period)
During the dormant-billing period, invoices shown in the portal are records of amounts agreed and settled through direct channels; no card is charged online. Upon Stripe activation, recurring billing will be processed by Stripe under a versioned update to this Agreement, with prior notice and re-consent.
6. Client responsibilities
Keep account users current (remove departed staff), use the portal only for the Client's own business, pay agreed fees on time, and notify us promptly of suspected unauthorized access. The Client is responsible for the accuracy of the business data it submits.
7. Suspension for cause
We may suspend portal access or pause entitlement sync where invoices are materially overdue, where we detect abuse or a security risk, or where law requires. We restore access promptly when the cause is cured. Suspension does not erase data; retention rules in the Privacy Policy continue to apply.
8. Confidentiality
Each party protects the other's non-public information with at least reasonable care and uses it only for this relationship. This survives termination for 3 years; trade secrets, for as long as they remain trade secrets.
9. Term and termination
This Agreement runs while the Client has an account. Either party may terminate with notice; termination of the billing relationship does not by itself delete the Client's vertical tenant (that is governed by the vertical product's terms and the Client's instructions). Account deletion follows the published deletion process.
10. Order of precedence
A signed written agreement between the Client and Lazward (or a local Lazward affiliate) controls over this Agreement where they conflict. Otherwise: this Agreement, then the Terms of Use, then policy pages. The Privacy Policy governs all personal-data matters.